Returns & Exchanges
At Woods, we want you to be completely satisfied with your home furnishings. If a piece doesn't perfectly fit your space, we offer a 30-day return policy for items in their original condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully repackage your items in their original shipping boxes, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location or schedule a home pickup for larger furniture pieces.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing